Residential Cleaning Services
Basic Clean
Vacuum & Mop all floors
Bathrooms cleaned and sanitised inc all surfaces, shower glass, basins and mirrors
Toilets cleaned and sanitised
General kitchen clean (wipe down bench tops, clean sinks, wipe down backsplash, clean stove top)
Standard Clean
Vacuum & Mop all floors
Dust surfaces
Bathrooms cleaned and sanitised inc all surfaces, shower glass, & grout, bath, exterior cupboards, basins and mirrors
Toilets cleaned and sanitised
General kitchen clean (wipe down bench tops, clean sinks, wipe down backsplash, clean stove top, exterior of all cupboards, exterior of fridge)
Window sills cleaned
Deluxe Clean
Vacuum & Mop all floors
Dust and polish surfaces
Bathrooms cleaned and sanitised inc all surfaces, shower glass and tiles, & grout, bath, exterior cupboards, basins, mirrors and dusting
Toilets cleaned and sanitised
General kitchen clean (wipe down bench tops, clean sinks, wipe down backsplash, clean stove top, oven, exterior of all cupboards, exterior of fridge)
Window sills, windows (interior) and door tracks cleaned
Blinds dusted and wiped down
*Please note- interior of cupboards can be cleaned if arranged prior to appointment and client prepares by emptying all cupboards
Commercial Cleaning Servives
OFFICE CLEANING
Sanitise desks and surfaces
Clean and Sanitise bathrooms
Sanitise handles and common touch points
Empty Bins
Vacuum and Mop all floors
CHILDCARE CENTRE CLEANING
Sanitise desks and surfaces
Clean and Sanitise bathrooms
Sanitise door handles/gates and common touch points
Empty bins
Vacuum and Mop floors
BEFORE & AFTERS
~ TERMS AND CONDITIONS ~
These Terms and Conditions govern the provision of cleaning services by The Elite Clean to the client. By booking our services, you agree to these terms.
1. Payment Terms
• Payment Upon Completion: Full payment for services rendered is due on the day of the cleaning. Payments must be made on-site upon completion of the job.
• Late Payment Fees: For new clients, if the invoice is not settled within 48 hours of the cleaning, a late fee of $10 will be applied to the outstanding balance for each day the invoice remains unpaid. Continued non-payment may result in suspension or termination of future services.
2. Property Access & Requirements
• Property Availability: The property should be empty and free from personal items or obstructions to allow for eective cleaning. If any areas are o-limits or inaccessible, please notify us in advance.
• Property Access: The property must be accessible at the agreed time. If we are unable to access the property due to key issues, locked gates, or any other reasons, the cleaning will be rescheduled at your expense.
• Driveway Access: For change-over cleans or large jobs requiring heavy equipment, there must be adequate access from the driveway to the property. We require space to unload and move equipment safely. Please ensure there are no obstructions blocking the path.
3. Presence of Clients During Cleaning
• Preferred Absence: We prefer that no one is present during the cleaning process. This allows us to perform our tasks eciently and without interruptions. If you or others must be present, we ask that you provide clear instructions and respect the cleaning crew’s work environment.
4. Cancellation and Rescheduling
• Cancellation Policy: If you need to cancel or reschedule, please provide a minimum of 48 hours’ notice. If notice is not given, a cancellation fee of 50% of your original booking cost will apply.
5. Damage and Liability
• Liability: We will take all reasonable care when cleaning your property. However, we are not liable for any pre-existing damage, wear and tear, or damage caused by fragile items that were not moved or covered prior to cleaning.
6. Client Responsibility
• Special Requests: If you have any special requests regarding the cleaning, please inform us in advance. We will do our best to accommodate these requests, but we cannot guarantee the outcome if the request requires specialized equipment or materials.
7. Confidentiality and Privacy
• Privacy: We respect your privacy and confidentiality. We will not share or disclose any personal information regarding your property, contact details, or cleaning preferences unless required by law.
8. Changes to Terms
• We reserve the right to amend or update these Terms and Conditions at any time. Any changes will be communicated to you prior to your next scheduled service.
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Services you can Add-On to your clean:
House Packing, Home organising & Decluttering
Packing and Unpacking
Need help with packing, unpacking or organising? Treat yourself to a hassle free move and choose our team to do it all for you.
Our professional house packing and unpacking service will pack up your home ready for your removalists. We will professionally pack:
Kitchen items including crockery, dinner sets and glassware
Pantry
Living room items including books and CD’s, small decor
Pictures and lamps
Small bedroom items
Bathrooms
Small garage items
Packing boxes and moving supplies
As a part of our packing and moving service, we can provide boxes and all packaging materials required.
Home Organisation and Decluttering
We can assist you in restoring order to your home office, organising your pantry or kitchen, reclaiming control of your home.
Services we offer:
Kitchen and Pantry organising
Wardrobes
Kids Bedrooms and Toy Rooms
Home Offices
NDIS declutter and Home organising
What you can expect:
We will discuss your requirements in detail
2. Review your space and discuss a plan of action
3. Depending on your specific needs we can repurpose what you already have or bring in suitable storage products on the day.
4. We set a date and transform your space
CONTACT US NOW TO SECURE YOUR BOOKING AND TAKE THE STRESS OFF YOURSELF
